Posts Tagged ‘casual gamer’

Challenge: Define Casual

Tuesday, June 23rd, 2009

Casual gaming, and it’s associated casual gamers have been getting quite a decent amount of press lately, and industry reports have the genre skyrocketing.  And while I’m certainly all for the rise of anything games, there’s one thing that’s been on my mind for a while now; who exactly are casual gamers?

An excerpt from the Wikipedia definition of a casual gamer reads,

“Casual gamer is a loosely defined term used to describe a type of video game player whose time or interest in playing games is limited compared with a hardcore gamer. Casual gamers can conceivably consist of any people who show more than a passing interest in video games, therefore it is difficult to categorize them as a group. For this reason, games which attempt to appeal to the casual player tend to strive for simple rules and ease of game play, the goal being to present a pick-up-and-play experience that people from any age group or skill level could enjoy.”

The key phrase in this entire passage is “difficult to categorize them as a group.”  This got me to thinking about just who casual gamers really are?  Does this mean, if I’m not a hardcore gamer that I’m a casual gamer?  Do I have to be hardcore to not be casual?  Or rather, is ‘casual gamer’ now a generic industry term for those that do not spend an average of 5+ hours per day wading through their favorite title?  And furthermore, what ever happened to just ‘gamer’?

If the term casual gamer has entered the gamescape vernacular as a blanket term covering all non-hardcore gamers, isn’t that just too broad a market to lump into one basket?

For example, let’s take one certain friend, we’ll call him Tim, who’s in his late 50’s and an avid golfer.  By Tim’s admission, he says that he has in fact played video games in the past, testing to make sure that the Atari 2600 he bought his son back in the 1980’s was working correctly on Christmas morning.  Other than that, nadda. After introducing him to wii sports one Saturday afternoon, I couldn’t get Tim off the golf, and naturally, started fearing for all glass objects in the room.  Tim spent about an hour and a half working his way through wii golf, and said that he had a great time.  That was about a year ago.  Having spoken to him just yesterday, he confirms that he hasn’t touched a console, or any other type of game for that matter, since.  Does Tim qualify as a casual gamer?  And yes…he’s on facebook, and no, he’s not playing ‘Pet Society’.

Stepping things up a bit, another friend, let’s call him Steve, does not own a console, but does some gaming on his PC.  I’ve never seen him play one single ‘casual game’, but rather he downloads demos, shareware, or freebies, with the intent of never actually converting to a paying customer.  When asked about free-to-play, browser based games, Steve simply says, “I just want to play a game, and not be bothered playing with other people, it’s just me versus the machine.”

I truly believe the examples of Tim and Steve to be the much larger majority of folks out there.  They may technically be qualified as ‘casual’ gamers, but they’ve never spent a dime on the industry.  And all the while, both the press and industry figures both agree, ‘casual gaming’ is exploding.  If we’re judging the genre as a whole as successful by the revenue numbers alone, isn’t there something to be said for those that may fall into this unclassifiable category ‘casual gamer’, and better yet, how can the industry as a whole address these folks?  If the adulation is coming from a body count alone, then aren’t these numbers, by default, overinflated?  Do ‘one timers’ and ‘never gonna pay’ people count in this category?

I believe if the ‘casual’ gaming industry is to maintain, justify, and further it’s efforts, it’s time that a few of them sit down and take a good look at just who the ‘typical’ casual gaming demographic is, before we’ve added so much broth to the soup that the chicken gets lost somewhere between the carrots and celery.

 

Paul Thelen presents Big Fish findings on casual gamer profiles and the casual game industry

Monday, July 28th, 2008

At least week’s Casual Connect Seattle, Big Fish Chairman and CSO Paul Thelen presenting some outstanding data regarding the casual gaming market.

The outline to Mr. Thelen’s presentation reads:

The terms “Casual Games” and “Casual Gamer” are very broad terms that mean different things to virtually everyone involved in this area of the overall games industry. The complexity of defining casual games is due to the evolutionary and revolutionary changes that occur each year and the diversity of products and services, breadth of consumption methods and wide variety of business models that have emerged. In this keynote address, Paul Thelen presents the results of new study performed by Big Fish Games, in collaboration with NPD Group, of the US games industry with an emphasis on the casual gamer. The study profiles distinct casual segments of the market and the resulting business opportunities as well as comparing and contrasting these casual segments with the traditional core games market.

Some of Big Fish’s findings include:

Segmenting gamers into two buckets is misleading

Combining Casual and Core gamers, there are 14 distinct segments

This business is complex

  • 14 customer segments
  • 17 Platforms
      PC, Mac, Mobile Phone, Touch Phone, PDA , Xbox 360, XBLA, Playstation 2/3, PSP, Wii, Gameboy, DS, WiWare, IPTV, In-flight entertainment, Basic Browser, Social Networks
  • 10 business models
      Pay-per-day, Try-and-buy, Multi-game subscription to won, Multi-game subscription to rent, Advertising supported, Advergames, Micro-transaction item sales, Single game subscription, Skill game wagering, Bricks and Mortar sales

With this massive amount of data, Big Fish and NDP have clearly presented us with a picture of complexity.  14 different customer segments to contend with.  17 different platforms for you and your developers to wrangle with.  10 different business models, all having their own merits.  Getting your game off the ground and to market is complex enough.  Why not take one worry right off the list?  How are we going to monetize the game?  Simple.  If you’re heading towards the growing trend of micro transaction based, free to play games, you’ve landed in the right spot.

fatfoogoo is a full service provider and offers you a turn-key solution to operate a marketplace including payment, clearing, settlement and in-voicing; all within your game’s environment.  fatfoogoo does what we do best: monetize your game, allowing you and your team more time to focus on what’s important, the game itself.

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Innovative strategy in attracting new gamers to free to play, micro transaction based ijji.com

Thursday, July 24th, 2008

Trialpay and NHN USA have announced a partnership that will give online gamers 50 “G Coins”, the portal’s in game currency, just for completing a real world transaction via TrialPay.  TrialPay is a familiar e-commerce site where users can do everything from buying clothes, sending flowers, signing up for a movie rental service, etc.

With the increasing popularity of Free to Play games in North America, thousands of returning and new gamers are arriving at ijji.com’s portal everyday.  To sweeten the deal, and in an attempt to bring the ‘casual gamer’ into the fold, NHN brokered the partnership with TrialPay.

Ijji.com already has 6 Million registered users, and is rapidly becoming a hotspot for any and all things free to play.  The portal is home to a wide ranging catalogue of unique online games that run the gamut on interests and styles.  Hardcore FPSs and Fantasy role players are the most popular and appeal to the widest range of ijji’s registrants.  Players utilize G coins to customize every aspect of their gaming experience.

“This partnership with TrialPay helps everyone enjoy the advantages of using G Coins simply by doing business with name-brand advertisers,” said Whon Namkoong, CEO, NHN USA Inc. “Virtual money makes a good online gaming experience event even better. Whether you’re a Drift City racer looking to upgrade your car or a Luminary adventurer in need of a Miracle Hammer or Teleportation Ticket, the TrialPay partnership enables our community to get the G Coins necessary to ‘purchase’ virtual goods for free.”

“NHN USA’s ijji.com has quickly emerged as one of the most popular online gaming destinations in North America, and we are thrilled to partner with them as they continue to bring more players into the incredibly lucrative F2P U.S. market with the site,” said Alex Rampell, co-founder and CEO, TrialPay. “TrialPay has partnered with more than 2,000 advertisers, so there is an ideal offer for every ijji.com user.”

To get 50 G Coins for free through TrialPay, please visit: https://billing.ijji.com/payment/freeGCoin.nhn

About NHN USA
Headquartered in Irvine, Calif., NHN USA, Inc. is the North American subsidiary of Korea’s leading Internet company NHN. Founded in 2006, NHN USA has quickly emerged as a premier online entertainment publisher. The company’s game portal ijji.com, which boasts more than six million unique registered gamers, hosts a diverse suite of free-to-play online games each with an optional micro-currency model that enables players to enhance their gaming experiences by purchasing in-game items. ijji.com’s extensive game portfolio includes GUNZ The Duel®, SOLDIER FRONT™, GUNBOUND® Revolution, DRIFT CITY™, LUMINARY Rise of the GoonZu™ and MINING BOY™, and will soon include the highly-anticipated Unreal Engine 3-based massively multiplayer online first-person shooting (MMOFPS) game Huxley.

About TrialPay
TrialPay unites advertisers, merchants and shoppers to create the first payment platform that benefits all parties. Using TrialPay, merchants turn lost and indecisive shoppers into paying customers by giving away their product for free when a shopper completes an offer from blue-chip advertisers. Advertisers pay a bounty that equals or exceeds the merchant’s regular price to create a profitable transaction out of a stalled or abandoned cart. TrialPay ensures that every shopper finds an offer that compels him or her to purchase by pairing premium brands with the added value of a free product. With TrialPay everyone wins: shoppers get a free product, advertisers acquire new customers and merchants earn significant revenue from lost or unlikely customers.

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