Battlefield Heroes raises prices – receives player backlash

December 2nd, 2009

The EA/DICE title Battlefield Heroes has had a bit of a long and winding road. From being ready to go, then only to be put on hold, and finally the release with a rather gradual, we’ll let anyone in beta. Back in September EA reported that the free-to-play title had passed the 2 million registered players mark, and all seemed well. Likewise, only a month prior, EA’s own senior analytics manager Rommy Ghaly revealed that on average, users spend around $20 in-game. Sounds fair, and all is fine and dandy in this free-to-play shooter n’est pas? Well….apparently not, as EA dropped the virtual bomb yesterday by announcing that the cost of in-game earned currency was going up, while at the same time, RMT (real money transaction) cost were to be lowered. In other words – earning currency by playing has fallen out of favor at EA, and cold hard cash income is coming to the forefront.

Announced on the forum, Battlefield Heroes price restructuring took effect on the 30th, and offers players incentives to purchase items using real money transactions to purchase the virtual currency BattleFunds, as opposed to the currency earned through play, Valor Points. In effect, EA has jacked up the cost of items purchased with Valor Points, while cut the cost of items purchased with BattleFunds by upwards of 50 percent.

But why? To find the answer to this, one might want to have a read through the 70+ page forum thread of players’ reactions. To say that they’re not pleased might be a bit of an understatement. However, if seen from EA’s position, they’ve got an interesting quandary on their hands now – one that can effect virtual economies if not properly planned. It seems as though EA has an imbalanced economy, in so much as players with plenty of time on their hands, ones that have acquired massive amounts of Valor Points through play, often have accounts with upwards of 20,000 points just sitting in the economy. Through not spending this currency, the in-game economy becomes unbalanced. To add to the headache, items purchased with said Valor Point are impermanent items which expire after a certain amount of time. Conversely, items purchased with BattleFunds are permanent items. In other words – those that spend real money for items have them forever, while earned currency buyers have advanced items for a pre-determined time period. The question is – will this change now upset game balance?

What’s also important to keep in mind here is that when Battlefield Heroes first arrived on the scene, they were the only free-to-play first person shooter on the market. Since then, competitors such as Nexon’s Combat Arms or Subagames’ Cross Fire have joined the free-to-play fps ranks. As expected, with the pricing change, a number of vocal players are irate, and have suggested that they’d rather move on to something else, rather than grind away for days on end to acquire items that previously only took a few hours to get. And while these vocal players often serve up empty threats, given the number of them (not counting those that have NOT voiced their opinions), a mass exodus is something that EA should be considering carefully before we see the once promising Battlefield Heroes dead in the water.

EA’s foray into free-to-play, Battlefield Heroes now counts over 2 million registered players

September 28th, 2009

Late last week EA announced that their free-to-play, or Play4Free as EA likes to dub the genre, shooter Battlefield Heroes has officially topped the 2 million registered users milestone.

bf_heroes_fall_mapOfficially launched only three months ago, the third person shooter initially attracted over 1 million players in July, suggesting that overall game growth is slowing. A member of the successful Battlefield series, Battlefield Heroes comes out of Sweden based DICE studios. BFH is a sibling of another Battlefield title currently offered in a digital distribution only format, a more traditional rendering of the genre’s World War II action themes, Battlefield 1943.

Looking to not only hold on to these 2 million registered users, as well as draw in a completely new crowd, EA/DICE will be releasing a host of new content, as well as offering users the possibility to name the new content pack. Titled ‘Heroes of the Fall’ and set against the yellow, orange, and red shades of autumn, the new map will be focused on infantry fighting in close quarters of a village with intersecting canals. This new geography will funnel players to clashes at bridges and crossways, while also allowing stealthy players to use backstreets to launch flanking and rear attack maneuvers.

A new map isn’t the only thing being introduced to the popular free-to-play, as this content update will introduce an entirely new class to the game: the Gunner, as well as improvements and upgrades to the friends system. “Along with this new map, ‘Heroes of the Fall’ includes a slew of changes including upgrades of the Gunner class and improvements to the friends system,” said Ben Cousins, General Manager, Battlefield Heroes team. “We’ve also added a brand new ranking system for the game – players can earn cool new titles for their heroes as they play – showing everyone on the battlefield how dedicated they are.”

And sticking true to their already community heavy involvement and interaction, the folks at EA/DICE are offering users the chance to name the new map. While the development team will be selecting the name, this promotion seems like a great way to get the already engaged community even more involved.

There’s been no official word on updates to the in-game item shop, but given that Battlefield Heroes is primarily advertising and microtransaction purchases supported, I’d not be surprised to see updates to this aspect of the game as well. The new Gunner class will most certainly offer players a new way to play a game that they may or may not have already played a number of times, thereby giving the user a whole new class to customize.

On average, Battlefield Heroes users spend $20 in game

August 13th, 2009

EA/DICE’s great experiment with free-to-play/microtransactions supported gaming seems to be paying off. In a recent interview with IGN, senior analytics manager Rommy Ghaly dished out some outstanding numbers and stats surrounding the browser based f2p title.

battlefieldheroes20094While Battlefield Heroes has suffered some production and launch setbacks, it seems as though holding fire has paid off well for EA. Since the launch of the closed beta back in February, the bright and shiny “Play Now” button has been clicked over 40 million times. Battlefield Heroes officially counts over 1.5 million registered users playing from over 133 countries across the globe. However, the majority of these users come from just ten countries – the United States, Germany, the United Kingdom, the Netherlands, France, Sweden, Russia, Canada, Poland and Brazil.

Battlefield Heroes has two unique forms of in-game currency. Battlefunds are used to upgrade characters’ clothing options, as well as provide temporary advancement points, such as added experience and/or valor points boosts. Battlefunds are those that can be purchased via RMT’s. Conversely, Valor points may not be purchased outside the game, and are the currency used for functional in-game items such as new weapons and special consumable attributes. According to Ghaly, 76 percent of all Battlefunds are spent on character customizations, clearly indicating users are willing to spend to make their character unique. The hot ticket Battlefield Heroes items? The Kommendant’s Coat, the Special Forces Officer Cap, Maverik’s Sunglasses, the Elite Camo Trousers and the Marksman’s Honor. The remaining 24 percent of Battlefunds cash spent are primarily aimed at the 30 day xp boost, the 1 day xp boost, and the 30 day Valor points boost. While these items do not provide any pay-to-pwn advantage, they do help players earn hero abilities and purchase better weapons.

And now for the math. Given that Ghaly confirmed that Battlefield Heroes has over 1.5 million registered users, and that these registered users spend, on average, $20 on in-game microtransactions, that would line EA’s coffers with a whopping $30 million in microtransactions revenue.

Perhaps I’m missing something here, but I’ve yet to find any other data supporting one single title bringing home this much bacon solely from microtransactions. Oh, and let’s not forget that Battlefield Heroes offers users a server rental feature that allows them to play private games with their friends, i.e. additional revenue streams.

EA has clearly indicated that they are very much indeed interested in microtransactions, having implemented them in both the Tiger Woods franchise, as well as Madden 10. If Battlefield Heroes continues to be a success for the software giant, could we see even more of the free-to-play type action coming out of Redwood City?

Stand and be counted Soldier – Battlefield Heroes goes open beta

June 26th, 2009

It’s been a long, and I do mean long, time coming, but it’s now official: No more beta keys needed to get in on the cartoonish Battlefield Heroes fun.  While EA chose to ignore the traditional press release route, the announcement was confirmed on the Battlefield Heroes forum, stating that the Security Layer is gone, no need for a beta key, and the NDA has been lifted.  W00t!

Battlefield Heroes Play NowEA’s quietly been letting more and more players in on the browser based, free-to-play fun for over a year now, and the lack of press release may suggest that EA learned a lesson or two from the Quake Live mad dash, people locked out, potential customer lost fiasco that occurred when the other popular free-to-play online title went live.

While we’ve covered the ongoing trials and tribulations of actually making it to public launch day, a quick refresher.  Battlefield Heroes is one of the growing number of free-to-play titles that NoCal gaming giant Electronic Arts has been slowly adding to their offerings.  Loosely based on DICE’s highly successful Battlefield series, this cartoonish fighter pits two opposing sides against each other, with a wide variety of fighting options.  Tanks, planes, heck, riding on plane wings, it’s all available.

The game is supported through in-game advertising and character customization microtransactions.  The ads appear only in pre-roll format, and the microtransactions are both reasonably priced and feature enough customizations to make even the staunchest of ‘I’m not paying for it’ microtransaction haters have a smile, and perhaps a click through to purchase.  Initially, EA and DICE reported that microtransaction items would only take the form of cosmetic upgrades, but it appears as though “convenience” items have now been added to the list of available goodies.  While I didn’t see anything that would provide an overwhelming boost in performance, it’s entirely possible that these items are there to help speed those along that either do not or can not play as long as other Battlefield Heroes players.

By opening the game slowly and fine-tuning this, that and the other firmly signals EA’s commitment to this project.  All too often in today’s free-to-play market, we see a title brought to market that may be fraught with bugs and serious design flaws, with developers intentions to address them and fix them as soon as possible.  EA/DICE have done this to some extent, by delaying the public opening by over a year, but at the same time, more or less letting anyone who wanted to play in the door with a wink, a nod, and a not-so-hard-to-obtain beta key.

Now that the doors are wide open, it’s time for the rest of us to sit back and see just how much appeal Battlefield Heroes has to the general populace.  That, and head shot a few n00bs in the process.  See ya on the Battlefield!

http://www.battlefieldheroes.com/

EA’s Free to Play Battlefield Heroes delayed

July 31st, 2008

Sad to say fellow free to play fans, the long awaited Battlefield Heroes is off the radar for a summer launch.

Swedish development team DICE announced recently that they’re going to hold off on their ambitious summer 2008 release.  According to the Battlefield Heroes site, they’re now targeting a release date of  ‘Late 2008’.  Do I smell a Thanksgiving/Christmas release?

Battlefield Heroes is a colorful and playful extension of the popular first person shooter series that revolves around a cartoon look.  Battlefield Heroes serves as EA’s vehicle to test the treacherous waters of Free to play, ad-driven, micro transaction based gaming.  Heroes is a browser based version of the popular Battlefield universe.  The EA/DICE project has also been toned down and simplified adding a light-hearted, cartoonish take on combat in an attempt to induct a wider audience.

Battlefield Heroes remains one of the highest profile free to play games in the North American market.  Given the hype and profile, it’s a bit understandable that EA wants to iron out every conceivable wrinkle before unleashing the fun on the general public.  The closed beta started back in May, and DICE sites a number of beta tester information and comments that they want/need to address before the game goes live.  While this may be a setback for fanboys wanting their cartoony first person shooter, it’s better to have things right before releasing a sub standard product.  If EA manages to get this free to play title right, it very well may be the herald and benchmark for all free to play titles in the North American market.

To top off the ‘Just hold your horses’ announcement, I did a bit more checking around on the Battlefield Heroes site: Battlefield Heroes is currently being developed only for the Windows XP or Vista OS.  What about all the Mac players out there?

YouTube Preview Image
Zemanta Pixie